Free Shipping Service

All products enjoy free shipping worldwide, with no minimum purchase required.

Estimated Delivery Time

• United States: 9-12 days
• Europe: 9-12 days
• Southeast Asia: 3-5 days
• Asia-Pacific Region: 3-5 days
• If your country or region is not listed, please contact us before placing your order. We will resolve this issue for you as soon as possible.

Note:Not including customs delays, weekends, holidays, and any unforeseen circumstances.As the products are purely handcrafted, please plan your purchase in advance.

Tracking Information

Once your order is confirmed, we will provide you with a tracking number promptly via email. You can use this number to monitor the status of your shipment in real time.PS. Please allow 1-2 business days for tracking information to be available.We aim to offer you the best shipping and monitoring options. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you within our business hours.If you don’t get your package 20 days after it was shipped, please contact us at: lawrance@livcrystal.com. We’ll either resent a new one to you or give you a full refund.Key points including packages, and main products will be carefully tested, making sure that you can receive our best products and delivery services.

Express Delivery Option

If you require expedited shipping, please contact our customer service team immediately after placing your order. Our representatives will assist you with arranging faster delivery and provide a customized quote if applicable.

Returns:We offer a 30-day return period for all items, provided they are returned in their original condition. Customers are responsible for return shipping costs. For all freight items, a 20% restocking fee applies. Terms and conditions apply.Or please contact us immediately.